Outbound services

Core Contact’s outbound campaigns form the largest part of our business.

When we develop a campaign, we aim to get to know as much as possible about our client so that we are able to create a seamless connection between your brand and your customers.

As far as the customer is concerned we are you, therefore we must have a deep understanding of your ethics and attitude and have a keen awareness of your corporate image and brand values. We always strongly encourage clients to visit us and take part in both the initial and on-going campaign training for our team.

From this point, we aim to work seamlessly to develop and implement a solution that has the flexibility and robustness to adapt to the changing needs of your business. Core’s team is expert at creating the right environment to deliver the best results however complex your requirements.

OUR SERVICE RANGE INCLUDES:

  • Outbound sales, either new sales to  prospects or adding incremental value to an existing customer base
  • Data sourcing, profiling and purchasing options
  • Customer questionnaires and analysis
  • Obtaining customer ‘opt-in’ to marketing campaigns
  • Data capture facilities
  • Payment processing and collections
  • Credit brokerage
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