Core Contact, part of the Newhall Group, is committed to protecting your privacy. We are also committed to providing you with the very best experience we can. Please read the following policy to understand how your personal information will be treated. This policy may change from time to time so please check back periodically.

Call Recording Policy

Our call recordings are held and may be stored for a period of up to 48 months.  The call recordings are used for training, monitoring and Quality Assurance purposes.  In addition to this, the call recording may be used as a clarification of the conversation held and any verbal agreements that have been entered into.  Upon request, call recordings may be shared with the client we represent.


In accordance with our requirements under the Data Protection Act 1998 and the GDPR 2018 regulation, we will adopt appropriate security procedures to help prevent unauthorised access to your information.

Changes to our Privacy Policy

From time to time, we may change our Privacy Policy. We will post those changes on this page so that our customers will always be aware of what information we collect, how we use it, and under what circumstances we share the information with others.

What information do we collect?

Core Contact collects information in several ways from different parts of our website. Core Contact collects information if you are required to register on any part of the website. We may ask for your name, email address, address, postcode, country and age information. The more information you share with us (and the more accurate it is), the better we are able to enhance and customise your experience on our site.

What are “cookies” and how do we use them?

Core Contact uses “COOKIES” to track and record your registration and activity on our website. COOKIES are small bits of data that are sent to your browser and stored on your computer’s hard drive. Your COOKIE may be set at various times during your interaction with our website. It is updated from time to time as you access the many different portions of our website. Some advertisers or websites that have links on our site may also use their own COOKIES. We also collect IP addresses for system administration Some of the banner ads displayed in our websites are provided by outside companies. These ads contain COOKIES. While we use COOKIES in other parts of our website, cookies received with banner ads are collected by our advertisers and we do not have access to this information. We use a reputable third party to serve some or all of the advertisements that are placed.

By clicking on 'OK' or using this website, you accept our cookie policy. OK